Green General Guarantee

● Damages caused by technical defects inherent in the device, materials used and manufacturing conditions are covered by the warranty from the invoice date.

● It is obligatory to submit the invoice when receiving the service.

● The warranty covers the hardware only, and the Green Planet after-sales service will not bear any responsibility for the information contained on the part before or after applying for the warranty.

● Opening of the product by unauthorized persons will cause the part to be out of warranty.

● Damages caused by liquids and chemicals entering the device, impact or physical damage, natural accidents, fire, power surges, damage to the connector and cable, and improper use of the device and connection of the input and output ports to city electricity other than city electricity warranty obligations.

● Green products have different guarantee periods, AIO computers, Coolers, Mouse and Keyboards have 2 years Green Guarantee, power supplies have 3 years to 5 years different guarantee periods.