Power Supplies Guarantee Conditions

Dear customer, while thanking GREEN for the product selection and warranty, we recommend that you read the product manual before installing the product to learn how the product works and to install the electricity correctly, avoiding problems, potential damages, and voids.

Green Planet Company and all sales and after-sales service centers of this company throughout the country are doing their best to design and provide high quality products and convenient after-sales services to our valued customers. Therefore, if you encounter any problems, you can contact Green's after-sales service office.

Warranty conditions for replacing power supplies:

• The warranty expiry date of the switching power supply is located on the barcode label on the serial number of the device (located on the power supply and product box), and the green warranty criterion for after-sales service support is the date indicated on the barcode. The label of the device.
• The warranty periods of the different series of Green Power Supply are as follows:

• Environmental conditions such as temperature range, humidity and basic ventilation for the use of switched-mode power supplies are listed on the specification label and in the manual. Electrical operation other than under specified conditions will void the warranty.
• Physical damage such as melting, deformation, and breakage of connectors, burning and breakage of cables, deformation and discoloration of the metal box due to improper handling and use will void the warranty.
• The warranty for switched-mode power supplies includes only technical defects caused by power generation operations, technical defects caused by unauthorized opening of the power door, technical defects caused by tampering with internal circuits, fan replacement, incompatibility of the power output with the hardware used, and incompatibility of the power output with the hardware used. location and non-standard conditions, etc., are not included in the warranty service.
• Damage caused by impact, natural disasters, fire, power surges, physical damages, ingress of liquids, sulfation, lightning, intentional destruction, packaging unsuitable for transportation, exposure to chemicals, conversion use of non-standard products and excessive dust, not covered. warranty.
• Any physical damage, malfunction and damage caused by unspecified and unprincipled operation of non-standard software and hardware, such as power, non-computer industrial applications (such as LED panels) and the extraction of electronic money (mining), will void the warranty.
• According to experts, in the event of a complete damage to the system, the Green Warranty will only include servicing Power, while other pieces of hardware and stored user information will not be included in warranty services.
• In the case of fully modular and semi-modular power supplies, the warranty is voided if each model has its own unique and unique cables, if the cables are replaced with different and unapproved samples by Green experts, or if serial cables and different models of Green Powers are used on top of each other. OK.
• Modification of the specifications of the device and opening by unauthorized persons will void the warranty.
• Due to the rapid growth and development of computer parts, if the original model of the device is not available, alternative models will be offered, taking into account the daily price difference.
• It is the buyer's responsibility to take the defective electricity to sales representatives or the warranty service office for replacement (according to the warranty conditions), repair or full technical testing.